Shipping and Returns

FREE untracked standard shipping on all orders in Canada. We do not take responsibility in case of lost or stolen packages. Please note that we cannot control any delays

Customers are responsible for payment of any applicable duties and taxes on their import shipments.

SHIPPING DELAYS

Orders are shipped within 1 - 5 days. If the delay is longer we will communicate with you. 

Canada Post:

Québec: 3-9 working days (depending on chosen option)

Rest of Canada and USA: 5-10 working days

Rest of the world: 10 - 30 days depending on your country 

Please note this delays can be different during holiday season. 

RETURN POLICY

Sales are final. If you encounter any issue with you product please contact us within7 days after receiving your order to kajoubijoux@gmail.com.

CANCELLATIONS 

To cancel an order send an email to kajoubijoux@gmail.com within 6 hours after the purchase. Mention CANCEL ORDER in the subject of your email.